Sale & Return

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In the following terms and conditions:-
“Litchfield” is the trading name of Litchfield Imports (Glos.) Ltd, the terms “We” and “Us” refers to Litchfield either alone or together with you, as the context requires; “You” means the person ordering goods subject to these terms and conditions;

1. Prices and Payment

The prices for the goods displayed in the online shop are in Pounds Sterling (GBP) and are exclusive of VAT (Value Added Tax). The applicable VAT charges (if applicable) and delivery costs will be displayed and added to the overall cost of the order when proceeding with payment.

The order will not be accepted until valid contact details and payment details have been supplied.

We use Stripe for online payments, analytics, and other business services. Stripe collects identifying information about the devices that connect to its services. Stripe uses this information to operate and improve the services it provides to us, including for fraud detection. You can learn more about Stripe and read its privacy policy at https://stripe.com/privacy.

2. Consumers Rights of Withdrawal (For Customers Within The EU)

Under EU legislation (Directive 97/7/EC) distance bought items are covered by a seven day returns period which begins on receipt of the goods. The cost of returning the goods remains the obligation of the customer. If you wish to cancel the order you can phone us on +44(0)1684 850999 or email us at info@litchfieldmotors.com.

3. Our returns and refunds policy

If the parts are faulty or damaged on delivery we will endeavour to exchange the product or issue a refund. Goods must be returned to Litchfield in original packaging without being installed or used with all relevant seals and enclosures intact within 14 days of receipt.

If you have ordered in error, subject to a restocking charge of not less than 10% of the value of the order we will issue a refund ( *exclusions apply). Goods must be returned to the Company in original packaging (and without being installed or used and with all relevant seals and enclosures intact) within 14 days of receipt by the buyer.

Refunds can be processed by Litchfield on the same day, but can take between 5-10 working days for funds to appear in your account due to bank clearance times.

In all circumstances any action shall be subject to the buyer producing proof of purchase and returning goods carriage paid.

* Exclusions: Products made to specific requirements or non stock items specifically ordered are excluded.

This does not affect your statutory rights.

4. General

We shall not be liable to you where performance of any of our obligations to you is prevented, frustrated or impeded by reason of acts of God, war and other hostilities, civil commotion, accident, strikes, lock outs, trade disputes, acts or restraints of Government, imposition or restrictions of imports or exports or any other cause not within the reasonable control of Litchfield.

Please ensure that you have received and checked your order in full before arranging fitment or installation of parts as no liability will be accepted for any costs incurred.

If any part of these terms and conditions is found to be unenforceable as a matter of law, all other parts of these terms and conditions shall not be affected and shall remain in force.

We cannot guarantee that the appearance and/or colours of products shown on this site exactly reproduce the appearance and/or colours of the physical products themselves. All sizes quoted are approximate.

To the extent permitted by law, Litchfield accepts no liability for any loss, damage or injury arising as a consequence of the advice provided.

This agreement is subject to the relevant United Kingdom law and the relevant courts of the United Kingdom.

5. Our details

Litchfield Imports (Glos.) Ltd.
High Field Farm House,
Tewkesbury Road, Deerhurst, Gloucestershire GL19 4BP, UK
Company Reg no. 07135006
VAT Registration no. GB 135485013

Privacy Statement: How we use Cookies

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